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Ordering Online The colors you see on the products are an approximation of the original colors and may vary with your monitor and/or video card. Product descriptions and colors may change without notice. Each product is handmade and colors will vary. We are not responsible for orders placed before the price reduction. We reserve the right to substitute similar items if not instructed otherwise. The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Medical Disclaimer Natural Paradise does not give out medical recommendations. We are not doctors and are not responsible for use, so we ask that you consult your physician with any questions on skin reactions. If you are allergic to anything please check the label and do a small patch test before using each product . If you DO experience any skin irritation, please stop use immediately and contact your doctor or dermatologist. Read all labels. As with any cosmetic product, please test all products on your hand first. Candle Disclaimer Natural Paradise is not responsible for any accident that is incurred by lighting candles. Please read warning label. "WARNING"
To Prevent Fire or Personal Injury
Burn candle within sight. Keep out of reach of
children and pets. Never burn on out near anything than
can catch fire. To reduce sooting, trim wick to 1/4" before
lighting and each time candle is re-lit. Use in ventilated area
and free from drafts. Burn candle in suitable holder. Do not
move while lit or until wax hardens. Keep free from foreign
objects. For indoor use only. Burn at least one hour per inch of
candle diameter each time the candle is lit to ensure the best
burning efficiency. Do not burn longer than 4 hours at one time."
Shipping & Delivery Each product is shrink wrapped to ensure quality and freshness. Orders placed on Monday thru Friday (before 12.00PM) usually take 1 to 2 business days to process, before shipping. Orders placed on Friday (after 12.00PM), Saturday and Sunday, will be processed on next business day. Orders shipped to California will have a 8.75% sales tax added. If you are ordering Wholesale, no sales tax will be applied, however you will need to provide us with your Resale ID. Please use our Contact Us form if you are interested in ordering Wholesale We normally ship customer's orders within one to two business days of receipt of your order and payment. You'll receive an E-mail confirming your order and a second E-mail from USPS with your shipping information including tracking numbers. Domestic orders will be shipped via USPS within the United States if not instructed otherwise. USPS Priority Mail may take 5 to 7 working days for delivery depending on your shipping location. We have no control over USPS carriers or other carriers suggested arrival times. We will not ship to a P.O. Box or APO/FPO address. UPS or USPS will be used, we use the least expensive method of shipping items. The shipping rate shown on the order form is only estimated shipping charge. (If box size exceeds, additional charges apply). All orders are insured by UPS up to $100 at no additional charge. Hawaii, Alaska - UPS Next day only and additional charges may apply. Our policy is to ship with the United States only. Sorry, we do not accept International orders at this time. Refused, unclaimed, or undeliverable orders are subject to a $15.00 or 25% re-stocking charge which ever is greater, in addition to all applicable credit card and associated fees. DISCLAIMER: Natural Paradise may hold your order for "Cocoa Butter" products based on current weather conditions . The Massage Bars could melt in hot weather. Payment For your convenience we gladly accept; Visa, MasterCard, American Express or Discover via PayPayl. Unfortunately we do not accept personal checks or C.O.D. "PayPal" will be the name that appears on your credit card statement. Internet Sales:
No Natural Paradise products can be posted on any web-site for less than the suggested retail price quoted in our price sheet. No Natural Paradise products can be re-sold to other wholesalers for the purpose of selling retail. No Natural Paradise products can be sold to wholesale or discount outlets, either on-line or otherwise. Private Label:
All items purchased from Natural Paradise are under the protection and trademark Natural Paradise. Under no circumstances can you sell Natural Paradise products under any other name, or reproduce products under this trademark. Wholesale: Natural Paradise offers wholesale prices available, please leave comment under "contact us" and one of our customer service agents will be with you shortly. Please leave the name of your company, phone number & contact person. Return Policy Please contact returns@naturalparadiseoc.com within two days upon receipt of your order to request a 'Return Authorization Number'. Be sure to include your name, invoice number and the item(s) you are wanting to return. You must make this request and return the item(s) within 7 days to qualify (less shipping & handling and a 10% restocking fee). You will be responsible for all shipping costs. Wholesale orders- all sales final. All merchandise must be returned in its original packaging, free from any defect, sealed and unused. Each product is shrink wrapped to ensure quality and freshness. We will NOT accept any return if the item has been used or damaged for any reason. Please allow 2-4 weeks for the return to be processed and credited to your account.
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